Since 2002, ISM has helped American Express Travel drive Cardmembers and other consumers to book more travel through the American Express retail travel network. To do it, we partner with leading names in travel: destinations like Mexico, Hawaii and Australia, cruise lines including Royal Caribbean, Celebrity and Carnival, and tour providers like Brendan, Tauck and A&K.

We also create and produce Escape, American Express' custom-published magazine that combines compelling storytelling with valuable travel offers and benefits. ISM also supports travel agents with an online toolkit that lets them create and customize their own advertising, direct mail and emails. Travel spending by Cardmembers has increased by double digits for five straight years, for a 77% total growth in revenue.